The
Customer Centric Enterprise: Advances in Mass Customization and Personalization
Mitchell M. Tseng and Frank T. Piller |
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There are many pre-requisitions
to make a mass customization strategy efficient. Speaking about the product
dimension modularization seems to be an essential factor. However, though
many companies have gained experience there is still a significant confusion
about managing the modularization effort. In general, the phenomenon of
modularization is not well known. The cause-effect relationships related
to modularization are complex and comprehensive. Though a number of research
works has contributed to the study of the phenomenon of modularization
it is far from clarified. Recognizing the need for further empirical research,
we formulate a research framework with the purpose of uncovering the current
state in Danish industry and to identify tentative managerial implications.
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Springer
2003 ca. 535 p. 168 illus. ISBN 3-540-02492-1 |
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